AI Chatbot for Beauty Brands

Your Beauty Store Deserves a Smarter Conversation

We build AI-powered chatbots trained on your exact product catalog. Your customers get real skincare answers, instant product recommendations, and direct links to buy. All day. Every day. Zero staff required.

Book a Free Demo See how it works

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Glow Advisor

Always Online

Hi, I have combination skin and enlarged pores. What serum would work for me?

Great question! For combination skin with enlarged pores, you want something that balances oil without drying out the dry zones. I'd recommend our Pore-Refining Niacinamide Serum — it targets exactly that.

🧴

Pore-Refining Niacinamide 10%

$38.00

→ View product & add to cart

Does it work with SPF?

Yes, niacinamide layers beautifully under SPF. Apply the serum first, wait 60 seconds, then your SPF. Our Lightweight SPF 50 pairs well with it too.

3x More Conversions

24/7 Live Support

7 days To Go Live

The Real Cost

Your Customers Are Asking Skincare Questions.
Your Store Is Answering With Silence.

Beauty shoppers need guidance before they buy. Without it, they leave. Your competitors with better support win the sale.

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Hours-Long Wait Times

A customer asks "is this good for sensitive skin?" at 11pm. Your team isn't there. They go elsewhere. That's a sale you lost while sleeping.

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Generic Autoresponders

"Thanks for reaching out! We'll get back to you in 24-48 hours." Nobody buying a $60 serum wants that. They want an answer now, and they want it to feel personal.

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Abandoned Carts From Confusion

79% of cart abandonment happens because shoppers aren't confident in their choice. A single answered question could have converted them. You never got the chance.

Live Product Intelligence

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Rose Hip Brightening Serum

Targets: Dullness, Hyperpigmentation

Matched

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Pore-Refining Niacinamide 10%

Targets: Pores, Oily T-Zone

Synced

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Barrier Repair Moisturiser

Targets: Dryness, Sensitivity

Synced

Acne-Prone Combination Dry Skin Anti-Aging Sensitive

The Solution

An AI That Knows Your Products Like Your Best Sales Associate

We build you a custom AI chatbot trained on your entire product catalog. It understands skin concerns, recommends the right products by name, and links customers directly to checkout. Not someday. Right now.

Knows every product you sell — ingredients, skin type suitability, how to layer, what to avoid

Recommends and links directly — not vague suggestions, actual product cards with add-to-cart

Matches your brand voice — luxury, approachable, clinical, or playful, it speaks like you

Works 24 hours a day — no sick days, no shifts, no missed questions at 2am

What You Get

Every Feature Your Beauty Store Actually Needs

Built specifically for skincare and beauty ecommerce. Not a generic chatbot with a skin care template slapped on it.

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Smart Product Recommendations

The AI maps customer concerns to your specific products. It doesn't guess — it cross-references skin type, ingredients, and goals to surface the right match every time.

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Skin Concern Detection

Whether a customer says "my skin is dull," "I have blackheads," or "I'm 45 and want to reduce lines" — the AI reads the concern and responds with precision.

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Tone Matching Your Brand

We train the chatbot on your brand guidelines. Clinical and precise, warm and friendly, or high-end and editorial — it sounds like you, not like a bot from 2019.

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Works on Shopify and Any Website

Shopify, WooCommerce, custom builds — doesn't matter. The chatbot integrates cleanly regardless of your platform. No developer needed on your end.

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One-Snippet Installation

You paste one line of code. That's the entire technical requirement from your side. We handle everything else — the training, the hosting, the updates.

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Automatic Catalog Sync

New product launched? Seasonal collection updated? The chatbot pulls the latest catalog data automatically. It's never out of date, never recommending something discontinued.

Real Results

What Happens When Beauty Brands Actually Deploy This

68% Reduction in support tickets

3.1x Higher conversion on chat sessions

94% Queries resolved without human help

11pm Average peak chat time (after hours)

Cart Recovery

82%

Customer Satisfaction

96%

Repeat Purchase Rate

71%

We launched the chatbot during a product drop and it handled over 200 questions in one night. Not a single one went unanswered. Sales from that drop were up 40% compared to our last launch.

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Lumière Skin — Beauty Brand, UAE

Shopify Store · Launched with MSH Technologies

Setup Timeline

Onboarding
Call

Catalog
Training

Brand Voice
Setup

✓

Go Live
Day 7

Transparent Pricing

Less Than One Month of Human Support Staff

A part-time customer support hire in the US costs $2,500-$3,500/month. Our AI runs 24/7 for a fraction of that — and never has an off day.

Human Support Agent vs Skincare AI

Human Agent

$3,000/mo

8 hrs/day · No weekends · Sick leave

Skincare AI

~$300/mo

24/7 · Every day · Never misses a message

One-Time Setup

$997

Paid once. Includes everything below.

✦Full chatbot build and configuration
✦Product catalog training and integration
✦Brand voice and tone customisation
✦Shopify or website installation
✦Testing and QA before launch

Get Started

Monthly Retainer

$297/mo

Cancel anytime. No long-term contracts.

✦Continuous hosting and uptime monitoring
✦Monthly catalog sync and updates
✦Performance reporting each month
✦Priority email support from MSH
✦Ongoing tone and response tuning

Book a Demo First

FAQ

Questions We Get Every Time

Honest answers. No sales spin.

Yours specifically. We train the AI on your actual product catalog — names, descriptions, ingredients, skin types, how to layer, what not to mix. It won't recommend a product you don't sell. It won't hallucinate ingredients that aren't in your formula. It knows your store the way a well-trained beauty consultant would.

That's what the monthly retainer covers. Every month we sync the catalog with your latest inventory and product updates. If you launch something major mid-month, reach out and we'll update it manually. No extra charge for normal catalog changes.

Typically 5 to 7 business days from the moment you send us your catalog and brand guidelines. We handle all the technical work. Your only job is a 30-minute onboarding call and approving the tone before we go live.

We build guardrails around medical or clinical claims. The chatbot recommends products based on concerns — it doesn't diagnose skin conditions or replace a dermatologist. If a question goes beyond what it should answer, it says so gracefully and suggests contacting your team. We test edge cases extensively before launch.

Yes. We configure a handoff trigger so if someone asks for a human, or gets a question the bot can't answer confidently, it offers to connect them via email or WhatsApp — whatever your preferred channel is. The bot handles 90%+ of queries, and the rest go to you cleanly.

No. Installation is one snippet of code. If you're on Shopify, it's even simpler — we can add it directly. If you want your developer to do it, we send them the code and documentation. Most stores are live in under 10 minutes once we hand over the snippet.

Those tools are platforms — you do the work of setting them up, writing responses, managing flows. We deliver a finished product. The AI is already trained, the tone is already matched, the products are already loaded. You get the chatbot, not the tool to build one yourself.